Updated 7 October 2026 · Imagine That Graphics

More marketing is not always better marketing. If you run a small business, your time and budget need to work hard. Start with the things that help people find you, trust you and take the next step.

Here are ten practical ideas you can put to work without chasing every new platform.

1. Give your Google Business Profile a tune-up

Check your hours, contact details, services and website link. Add recent, useful photos of your work or location. If your business is eligible for a profile, accurate information makes it easier for customers to know what to expect. Google explains how complete business information supports local visibility.

Try this: Look up your business as a customer would. Fix the first thing that is missing, outdated or confusing.

2. Make your website’s next step obvious

Can a visitor tell what you do, who you help and how to get started? Give each important page one clear action: request a quote, book a visit or see the work. Test the route on your phone, including the form and confirmation message.

Try this: Replace a vague “Learn more” button with a specific invitation such as “Ask about your print project.”

3. Ask for honest reviews

Make it easy for customers to share a genuine experience. Provide your review link and respond thoughtfully to feedback. Ask fairly, without steering the rating. Google prohibits incentives for reviews, so keep discounts, gifts and prize draws out of the request. Read Google’s review guidance.

4. Answer the questions customers already ask

Your inbox is full of content ideas. Explain how to prepare a file for print, choose a sign material or plan a website refresh. Give a useful answer with a real example and a clear next step. One focused article can also become a short video, an email tip and a few social posts.

Try this: Write down the three questions you answered most often this month. Start with one.

5. Choose one social channel you can maintain

You do not need to be everywhere. Choose a channel your customers actually use, then share finished work, helpful tips and a little of the process behind the scenes. Use clear captions and descriptive image text. Measure useful enquiries and website visits alongside engagement.

6. Send an email worth opening

Keep it short: one helpful idea, one timely offer and one clear link. Build a permission-based list and respect subscribers’ choices. For Canadian commercial email, check the requirements for consent, sender identification and a working unsubscribe option in the CRTC’s CASL guidance.

Try this: Plan a useful monthly update you can realistically keep producing.

7. Make print and digital work together

A well-designed card, window graphic or postcard can start a conversation. Give it a clear message and an easy next step. A QR code can lead to a relevant page, booking form or useful guide. Include a readable web address too, and test the code at its final printed size.

Try this: Point a campaign postcard to a page about that specific offer, rather than making readers hunt through your homepage.

8. Team up with a complementary local business

Look for a business that serves similar customers without offering the same thing. Share a useful guide, put together a small event or introduce each other’s services. Agree on the audience, responsibilities and follow-up before you start.

Try this: A local retailer and a maker could host a product demonstration and each promote the same event.

9. Show proof, not just promises

Share a finished project with a short explanation: the customer’s need, your approach and the result you can support. Get permission before sharing names, images or testimonials. If you use AI to help draft copy, check every fact and rewrite it in your own voice.

Try this: Turn one recent project into a three-photo story. Let the work do some of the talking.

10. Pick one goal and track what happens

Choose a result that matters: qualified enquiries, bookings, repeat purchases or visits to an event. Ask new customers how they found you. Record the time and money spent, then review the result before repeating a campaign.

Try this: Test one idea for a month. Keep what earns its place, improve what shows promise and stop what is not helping.

Your next move

Pick two ideas: one quick fix and one you can build into a habit. A clearer website, a consistent look and a useful message are a strong place to start.

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Connect with the team at ITG to get your project started today!

About the Author

Tina getting a closer look with a magnifying glass

Tina Kempling, the Lean Green Team Leader at Imagine That with over 35 years of experience in the print industry, newspaper and magazine advertising.

As an industry-certified designer since 1991, Tina knows her stuff when it comes to marketing vision. But what sets her apart is her understanding of advertising and marketing in today’s digital and print market. She can help companies tap into the incredible marketing power in new and creative ways. Ready to take your marketing game to the next level? Give Tina a shout!