Q: If my artwork touches the edge, is that a problem?
A: No, but it needs BLEEDS unless you want a white border.
Printing to the edge requires a minimum 0.125” bleed of extra artwork past the edge to ensure accurate cutting (e.g. artwork for a 4” x 6” postcard should extend to 4.25” x 6.25”).
If your image is not white on all four sides, or you do not want the edges to have a white border when printed, you MUST include bleeds in print-ready files.
Q: My artwork has a white border, is it enough?
A: That depends on what we’re printing. If your artwork takes up a full sheet (8.5″x11″, 11″x17″ etc.) then the minimum size for the white border is 0.25″ because the printer needs space to grip the sheet. If it’s something smaller and being cut, then it likely only needs 0.125″ of white border to ensure cutting accuracy. You can always double check the requirements with us!
Q: Do I need to use CMYK colour mode for digital process printing?
A: Yes. If your files are submitted using any other colour standard, such as RGB or Pantone, they will be converted to CMYK during preflighting. Conversion from one colour standard to another may cause colour to shift.
Q: Does ITG accept any file format?
A: No. We accept print-ready files in any of the following formats: eps, pdf, tiff. We can also print raster images (png & jpgs) independent of the application program used to create such designs if they are submitted in high-quality, CMYK, uncompressed 300 dpi resolution, 8 bit files. There is no guarantee that files created in MS-Word or MS-Publisher will produce high-quality images & text.
Q: How should my PDFs be prepared?
A: There are many ways to prepare PDFs depending on the software you are using. Please read your software manual to determine the best way to do that.
NOTE* Pantone (spot) colours and RGB colour can be converted to CMYK at ITG with workable results, but the colours may shift.