Updated 7 October 2026
A stack of handouts leaving the office tells you distribution, not success. Decide what outcome the print piece is meant to support.
Choose a useful outcome
For an event card, the goal might be registrations; for a service brochure, qualified enquiries. Record the baseline and the time period. Avoid treating every scan or visit as a sale.
Make the route trackable
Use a campaign-specific page, a short URL or a tested QR code that leads to a page you control. Include a readable address as a fallback. Staff can also ask how a customer heard about you. Keep measurement proportionate and explain any personal-data collection.
Compare results and total costs
Include design, printing, delivery, postage and staff time. Separate visits, enquiries and completed orders where possible. Print often works alongside referrals and digital channels, so record uncertainty instead of giving it all the credit.
Use a simple result sheet
Record the number distributed, website visits attributed to the piece, qualified enquiries, completed orders and total cost. For example, a $600 campaign that produces 12 qualified enquiries costs $50 per enquiry. If three become customers, the acquisition cost is $200 each. Compare this with the profit those customers generate, rather than with revenue alone.
Test the complete journey before printing
If your website uses analytics, campaign parameters can identify visits from a specific print piece. Ask your website person to build and test the destination link, including any redirect. Scan the final proof on more than one phone, check the mobile page and complete the enquiry form. Never put a customer’s name, email address or other personal information in tracking parameters.
Further reading: Google’s guide to campaign URLs.
Your next move
For your next piece, write one goal and one tracking method on the brief. ITG can help connect the printed message to a useful website destination.
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About the Author


Tina Kempling, the Lean Green Team Leader at Imagine That with over 35 years of experience in the print industry, newspaper and magazine advertising.
As an industry-certified designer since 1991, Tina knows her stuff when it comes to marketing vision. But what sets her apart is her understanding of advertising and marketing in today’s digital and print market. She can help companies tap into the incredible marketing power in new and creative ways. Ready to take your marketing game to the next level? Give Tina a shout!









