Website Design & Development Experts

• Response to your request for support within 24 hours Mon-Fri when submitted online, by phone, or by email.
• Assistance with any broken links that are reported to need fixing.
• Assistance with error messages and system loading problems reported by users.
• Assistance with viewing problems reported by users where your website is not displaying correctly (device type and browser version required).
• Picture Updates – replacing, editing, or sizing of any pictures in the current design.
• Text Updates – adding, replacing and/or removing any text or copy on the site as provided by the customer.
• Functionality – ensuring all plugins are working correctly and examining the overall health and proper functionality of the website.

• Errors and/or omissions in website content provided by the customer.
• Support for any problems or errors arising with, or caused by the hosting system unless we are your hosting provider.
• Support for any problems or errors arising with, or caused by customer error.
• Support for any problems or errors arising with, or caused by 3rd party software.
• Redesign of website sections or pages. Negotiation of additional design work may be required.
• Website Marketing – changes to existing Meta-tags, Alt-tags, Titles, Keywords or Page Descriptions. These tasks fall under the scope of Search Engine Optimization which is a separate service.
• Website Analysis – Analysis and reporting of website traffic, analysis of visitors, and breakdown of traffic sources. These tasks fall under the scope of Search Engine Optimization which is a separate service.
• Management of billing and/or accounting of your hosting and/or domain service not provided by ITG.

SECURE

Your data is PROTECTED with offsite backups of your database and files from 7 consecutive days to guarantee no data will ever be lost.

FAST

Our hosting is LIGHTNING FAST and use lightweight Linux containers with SSD disks for unmatched resource efficiency and site speed.

ACCESSIBLE

Your website is FASTER because you can choose among 3 datacenters and a free CDN for better geographical accessibility and local speed.

PROTECTED

Your account has a POWERFUL intrusion prevention system which will identify if someone is trying to brute force any of your passwords – like FTP, Email or other. It will disable access to the attackers IP address IN REAL TIME.

UP TO DATE

Monthly maintenance on your website ensures all themes and plugins are kept up-to-date. Your account is also AUTOMATICALLY UPDATED to the latest WordPress version to keep your website safe from security issues.

MONITORED

Your account is monitored DAILY and we will email you about malicious code or website security issues so that you can deal with issues quickly.

• Highest rated WordPress hosting available for security and speed
• Host multiple websites at no additional cost on your account
• Includes 5GB of web space  (a single web page is typically 1-2MB)
• Suitable for 20,000 visits monthly
• Free email accounts – up to 100
• MySQL Database compatible

• Specialized software and support for WordPress websites
• Includes SuperCaching for increased speed
• 20GB Bandwidth (99% of websites use no more than 5GB of bandwidth per month)
• Includes 7 daily full backups stored online
• Includes 1 monthly backup stored at ITG
• Includes monthly updates to WordPress, all plugins & your website theme

• Custom store and product page designs
• Secure purchases through Pay-Pal and other credit card gateways
• Full cataloguing of products including product categories
• Product variations and inventory tracking
• Shipping & tax management
• Subscription and membership integration
• And so much more!